Christian Communications I

Communication Vision Colleges, Internet bible college

Christian Communications I

This unit Christian Communications I utilizes the Community Services unit “CHCCOM002 Use Communication to Build Relationships”.   

It has been selected as it is ideally suited to the development of skills required to build strong relationships.

Today more than ever before we need to be aware of the need to communicate, the methods and manner of communication that is at our disposal and its power in our lives and he lives of those we deal with.  It is probably the most powerful tools for relationship building;  Communication.  

Whether it is written or verbal, body language, formal or informal our communication can make or break or heal a relationship, and churches, as in any other form of business or society, a club or a family communication is vital.

While the focus of this course has a strong business orientaion it is easily applicable to the business and daily life of church ministry.

You are required that you to demonstrate a wide range of communication skills that will enable you to build strong relationships with a group of people. Good and strong relationships are vital to the growth and success of any ministry or – whether it is pastoral, evangelistic or counseling or any other form of ministry.

To help you gather the evidence required we suggest that you collate the information over a period of not less than 2 months and compile it with a report addressing the issues below. This information with the multiple choice questionnaire from your text book (for those developing a portfolio) should provide sufficient evidences of competency.

There are three areas to be addressed:

1.   Communicate with clients and co-workers  (Pastoral Staff and congregation)

2.   Address communication needs

3.   Facilitate meetings

Performance Evidence

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be demonstrated evidence that the candidate has:

  • obtained feedback from 3 clients or colleagues on effectiveness of communication and responded appropriately
  • prepared 3 types of written correspondence in accordance with organisation communication protocols
  • facilitated resolution of 1 difficult situation with a client, colleague or service provider
  • facilitated 1 meeting around a workplace issue

Knowledge Evidence

The candidate must be able to demonstrate essential knowledge required to effectively complete tasks outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the work role. This includes knowledge of:

  • organisation communication policies and protocols
  • different communication styles and techniques, and how they impact on interpersonal communication, including:
  • strategies for effective interpersonal communication
  • person centred and rights based approaches
  • cross-cultural communication protocols
  • non-verbal communication cues
  • group processes and dynamics
  • motivational interviewing versus coercive approach
  • collaboration versus confrontation
  • communication strategies to:
  • build and maintain relationships and trust
  • facilitate workplace meetings
  • negotiate for optimal outcomes
  • deliver business presentations
  • address barriers
  • solve problems and resolve conflict
  • types of interpretation and translation services specific to the client group, and how to access them
  • factors that commonly contribute to the development of communication barriers including high emotions, mistrust or misunderstandings
  • professional relationship boundaries
  • digital media and use in community services and health sector, including:
  • web
  • email
  • social media
  • podcast and videos
  • tablets and applications
  • newsletters and broadcasts
  • intranet
  • written correspondence protocols and style guides, including letters, emails, minutes, case notes, reports

Assessment Conditions

Skills must have been demonstrated in the workplace or in a simulated environment that reflects workplace conditions. The following conditions must be met for this unit:

  • use of suitable facilities, equipment and resources, including use of real workplace policies and procedures
  • modelling typical workplace conditions, including:
  • interactions with clients and co-workers from a range of diverse backgrounds
  • facilitation of groups of at least 3 people
  • typical workplace reporting processes
  • interpreter and translation services where required
  • use of digital media

This unit can be completed through our Online Training Portal or though the development of a comprehensive skills portfolio.  If completed through a portfolion the complimentary Vision Subject “Methodoligies of Mulitplication" is required.

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